Each month we'll introduce you to a member of the Affiliated Monitors team.
Learn more about AMI through the expertise, experience and outside interests of our employees.

Deloris Saad

Deloris Saad is a Compliance & Monitoring Associate, and started working for AMI in March, 2020.

Ms. Saad received her Bachelor's in Public Health & Development Sciences from the University of Balamand, Beirut, and a Master's in Public Policy & International Affairs from the American University of Beirut, NYC.

In which of AMI's service areas have you worked? What are some of your most interesting cases?

Since joining AMI, I have worked on matters involving corporate settlement agreements with state and federal agencies. as well as actions taken by state licensure authorities. I have also worked on proactive assessments for non-governmental organizations (NGOs) and an international agency, coordinating the processing of conflict-of-interest checks for a global public-private partnership focusing on clinical research and development.

In the federal arena, I am currently part of the team monitoring a financial services education platform on the behalf of the Federal Trade Commission. I am also currently monitoring some of the requirements of the divestiture within the Liberty Latin America antitrust matter with the U.S. Department of Justice. In healthcare, I am working on monitoring and developing effective compliance programs for home health organizations and adult day health centers who have entered into settlement agreements with the Attorney General’s Office due to False Claims Act violations and insufficient corporate third-party due diligence.

What aspect(s) of AMI's work are you personally most passionate about, and why?

I am passionate about all the services that AMI offers, particularly the development of compliance programs. A lot of time and effort goes into reviewing an organization’s policies and procedures to ensure that the compliance program is unique and includes all the best practices of the organization while also creating new components that are tailored to the client’s needs and resources. Ensuring that the organization ends up better than when we found it, regardless of its available resources, is the best part of the job. This is particularly important because it results in both better quality of services to the client and a better culture of doing the right thing.

In what ways does your personal expertise complement our services?

My previous experiences included seven years of managing projects in the Middle East, particularly in Lebanon within the Lebanon Crisis Response Plan. This involved collaborating with local and international organizations, United Nations agencies and international development agencies, to address the most pressing humanitarian and development issues created by the influx of refugees to Lebanon in 2011. My role included ensuring that the implemented interventions comply with national and international standards and that a Monitoring & Evaluation framework was developed for all projects to measure performance and impact. Ensuring compliance through data collection, document review, interviews, focus groups, field research, analysis and the formulation of recommendations is similar to the work I do at AMI.

My previous work with socially vulnerable populations has also immensely helped throughout monitorships of NGOs and home health agencies. Additionally, my multi-disciplinary background in Public Health, Development Sciences, Public Policy and International Affairs and Social Justice has helped me work with various clients within different industries.

Ensuring that the organization ends up better than when we found it, regardless of its available resources, is the best part of the job.

Based on your experiences, what would you like prospective clients to know about AMI?

I would like prospective clients to know that monitorships should be viewed as an opportunity to prove to both regulators and the community that an organization cares enough to take steps towards becoming better in all aspects. AMI helps clients develop cost effective compliance programs that reflect responsible corporate citizenship, protect the organization’s reputation and prevent losses due to fines and sanctions, all while prioritizing the organization’s specific needs and resources. AMI’s leadership makes sure to utilize all the expertise within the team to deliver the highest quality services for each and every client.

Do you teach and/or conduct seminars, speak at conferences, or serve on boards?

Prior to joining AMI, I spoke at the Baobab Summit in Kigali, Rwanda and was one of the participants at the Middle East and Mediterranean Summit, a regional political summit, in Lugano, Switzerland.

What interests do you have outside of work?

I love traveling and discovering new cultures, gardening, photography, outdoor activities and baking

Deloris at the Chapel of Santa Maria degli Angeli in Rivera, Switzerland.