My expertise is working with healthcare clients, both individuals and practice groups. Some individuals come to AMI following a licensure disciplinary action, but practitioners and/or groups also seek our services following contacts received from insurance carriers, credentialing committees, or law enforcement agencies.
In addition to individualized monitoring services, I facilitate our clinical skills assessments, which are specifically designed for individuals who have had multiple malpractice actions or are seeking re-entry after a period of inactivity for a variety of reasons. I find the cases involving specialists to be the most interesting, as the work stretches my knowledge base, seeks to identify the root cause or underlying problem which drives the practitioner’s issue, and enables me to provide more detailed services, such as the formulation of educational plans to remediate deficiencies.
I am most passionate about the incremental progress made with our clients and the impact the process has on the clinician. Knowing that the improvements also translate into improved patient care is thrilling for me! One of my first cases at AMI involved a physician who called me at the conclusion of the monitoring process. He confirmed that he was hesitant and disagreeable when he started the monitoring plan but, during the process, he understood how he had deviated from the training he had received in medical school and began to experience a renewed interest in the practice of medicine. The clinician thanked me for helping him to rediscover why he went into medicine in the first place. That was an affirming moment for me.
I have worked all facets of health care regulation, starting as an attorney litigating complex medical disciplinary cases, serving as counsel for licensure boards and divisions, and then directing program areas at the senior management level. During my tenure with state government, I formed partnerships with law enforcement agencies, multiple health care facilities, and external organizations to build trust and a cooperative working network. Understanding how these external agencies and facilities work, I try to bring the same balanced approach to my work at AMI, while maintaining the integrity necessary for independent monitoring.